The team at Luvele currently manages all inquiries over email. So, if you need anything at all please email us anytime at firstname.lastname@example.org we are here to help. We do not currently have a phone service available, and we understand this is not ideal for everyone, but we find emails are an efficient way to communicate with our customers and community.
I purchased my Luvele deluxe Pro vacuum sealer in January last year and I have been very happy with it until recently when Ihad a peoblem with it sealing, So I went to the Luvele website and the contact details said there was no phone only email, which immediately worried me. But I could not have been more wrong. I sent an email and had a response within less then an hour and a link to a Youtube video that showed me how to solve my problem simply, and it did They also assisted me with my new email address and an account, All by email and all very promptly. I cannot say how impressed I am with the company, the machine and the service I received today Would I recommend Luvele and their products.
We look forward to helping you with your inquiry. We will endeavor to respond to your email within 4 hours between the times of 9am and 5pm Monday to Friday.