Traditional Bulgaria Yogurt Starter Culture - 12 sachets

2 Year Luvele Warranty offered on:

The Vibe Blender | Eclipse Meat Grinder | Deluxe Pro Vacuum Sealer

1 Year Luvele Warranty offered on:

Yogurt Makers | Ultimate Meat Grinder | Supreme Vacuum Sealer | Food Dehydrator

We want to make any warranty claim as simple as possible for you. All you need to do is contact us at support@luvele.com.au and provide us information about the problem you are having with your item. We may suggest some troubleshooting ideas to establish whether or not the issue can be fixed without a return. Photos of the fault may be requested if and where appropriate, and if it will ensure a faster resolution. Generally any issue will be considered for repair or replacement. We appreciate your patience and communication throughout the process and will always look at offering you the best solution.

We may suggest some troubleshooting ideas to establish whether or not the issue can be fixed without a return. Photos of the fault may be requested if and where appropriate, and if it will ensure a faster resolution.

Generally any issue will be considered for repair or replacement. We appreciate your patience and communication throughout the process and will always look at offering you the best solution.

Change of Mind:

If you purchase a Luvele product and then change your mind for whatever reason, you can return the product at your own cost within 10 days of purchase for a full refund. Please note; the returned item must be brand new and unopened. If the item has been opened, used or damaged in anyway, then a refund will not be approved.

We are here to help, so please do not hesitate to email us with any requests.

We are here to help, so please don't hesitate to email us with any requests.

CLICK HERE to register new warranties;

REGISTER NEW WARRANTY

CONTACT CUSTOMER SUPPORT

We are here to answer any questions, and we generally will respond within 1-12 hours. 

For a faster a response you may find the answers in our HELP CENTER.

Alternatively please email us directly at the email below.

EMAIL

support@luvele.com